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Canberra

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Sydney

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Melbourne

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Holistic full stack development meets inspiring UX

Transform your brand’s online presence with cutting-edge web design and development that elevates user experience, automates business processes, and has exceptional customer experience. Through our unique workshops we ideate intuitive websites to meet core user needs and delight customers, reflecting your brand’s unique personality.

By seamlessly integrating data-driven strategies and innovative design, we enhance your brand credibility and create lasting impressions.

Custom website design process

To clearly define your website requirements, our team will arrange an initial meeting to learn about how your business operates, the challenges you’re facing, and how we could best support you with a custom website design.

We’ll run a collaborative workshops to understand your business context, define success metrics, discover priority users and their core needs. When planning digital products, we also run user story mapping workshops to create a clear scope and product / feature release roadmap. If you have an existing website, we’ll perform deep analysis to benchmark current performance and user behaviours.

Next, our design team will create an information architecture and page mockups of every core page of the website and app. This includes interactions, titles, imagery, and page states ensuring that everything is designed on brand and inline with the site-flow. Sometimes, we’ll also do a concept of the home page first for approval before proceeding onto the other pages. Once all pages are complete, we will present them to you for discussion and review. By following this approach, you’ll know exactly what the end product is going to look like before we even build it and can make quick adjustments here before moving into code.

Once all designs have been finalised and approved, our web development team will code the website and bring your designs to life. We use custom technologies for web projects based on your unique project’s requirements whether it’s a simple website, or a complex digital product with thousands of users. We always make our websites responsive across all screen sizes, devices, and browsers. We’ll also create a custom Content Management System for you so that you can easily and intuitively update the website copy, imagery, and even create new pages without touching a line of code. 

Throughout the development process, we’ll provide you with a staging link so that you can view live progress on the build of the site. On completion, we’ll conduct a thorough Quality Assurance round to test all functionality, responsiveness, forms, and interactivity to ensure all bugs are fixed. For handover, we can either continue on a support and maintenance retainer to ensure your website stays in top shape or transfer it to another hosting provider of your choosing. Finally, we’ll leave you with a little training video that shows you and the rest of your team how to easily make quick changes on your new website.

If required, we can run digital marketing campaigns to drive targeted traffic to your new website. Using the analytics data, we can make small design / dev updates and optimise it further for your visitors, whether it’s to drive more sales, funnel more enquiries, or ensure your content is seen and understood by more people. All our web projects also come with a 30 day warranty on handover so we can fix any additional bugs or issues that may pop up.

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Frequently Asked Questions

Understanding website design 

Whether it’s a one off project, or a complex bespoke full system to engineer, we welcome all various challenges.
You can come to us with a clear brief to execute on or just bring your current pain points and we’ll work with you to define a brief and outcomes that make sense for everyone.
We’ll always start with a website scoping and discovery phase to ensure we know who the site is for, what it’s full purpose is and how it needs to function before we move into design.

Since we have skilled in-house staff across all areas of strategy, design, content, and development, we’re able to execute on almost any web or app project employing a wide variety of modern techniques and programming languages. Whether it’s a simple brochure website, ecommerce website, digital product, or complex portal with thousands of users, we’ve done it all before. We can even develop statically generated websites which are much faster and more secure than typical websites.  

If you want to get technical, some of the technologies we use include NextJS, NodeJS, React, Prisma, Postgresql, Typescript, Graphql, AlpineJS, and TailwindCSS. We’re also familiar with most web builders like WordPress, SquareSpace, WebFlow, Drupal etc.

This is a common question and can be one of the hardest to answer. After all, how long is a piece of string? As a boutique agency, every project we do is different and has its own set of requirements. This is what will most often determine the timeline and appropriate budget required. What we can promise you is that after you’ve completed our discovery phase, every stakeholder will have a clear idea of exactly what needs to be delivered with a precise roadmap that covers all bases and no surprise costs. As we do a broad range of web projects big and small, our standard delivery time frame can range anywhere from a few weeks to a few months based on the project scope.

Sure do, our support packages range from basic hosting & maintenance, to ongoing design or development updates, staff training, and conversion optimisation. We can also add-on Search Engine Optimisation or further digital campaigns run by our dedicated marketing team to drive targeted traffic to your new site. Get in touch below to find out more.